What our Privacy Policy covers

This Privacy Policy covers any personal information that Karen Frandsen obtains from you when you use services on our site. This policy does not cover the practices of companies that Karen Frandsen does not own or control, or the actions of people that Karen Frandsen does not employ or manage.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any significant material changes, we will post a notice on our home page.

By using this site, you agree to the terms of our policy.

What personal information is collected

Depending on how you use this site, we may ask you to share personal information with us. Whether you choose to give this information is completely up to you, but keep in mind that if you withhold information, you may not be able to use some of our services.

When Personal Information is Collected

We will ask you for information, including some personal information, if you use one of several services:

Becoming a registered user.

In order to register, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit our web pages. But, you will have to register if you want to place orders or make full use of our services.

Making a purchase.

When you buy something on this site, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of our site. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the My Account - Profile page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account-Profile page and following the instructions. You can access this section using your registration password.

How we protect your information

We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information.

• We never display your full credit card number once it has been entered. We will only reveal the last three digits of your credit card for verification purposes.
• We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

How we use your personal information

We collect personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.

In the event that another company buys the assets or stock of this site, your personal information may then belong to another entity.

How to avoid receiving newsletters and other materials

We use e-mail addresses to send out newsletters and other announcements with information about our new products, gifts and special features. When you register, you can choose not to receive these announcements by opting-out of delivery. If you receive an e-mail and want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list. You can also edit your e-mail preferences through "My Account - Profile".

Who views your personal information

We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analysing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by other companies. Only ourselves and those companies have the right to access this information.

We currently share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users.

Personal information may be disclosed if required by law.

We do not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and on our home page.

At this time, we do not share any personal information with our affiliates. It is possible that this policy will change in the future. If we do decide to share information with our affiliates, we will post a notice in this Privacy Policy and on our home page.

Definition of web beacon: A web beacon, sometimes called a pixel, is a graphic image or small string of code, that is included on web pages or in an email to enable the transfer of data. Web beacons can be used by companies for several purposes such as reporting web site traffic, customer preferences, advertising effectiveness, and general auditing.

Children Under 13

You can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service that asks for personal information. Our site is not designed for children. We do not wish to collect personal information from children under 13.

This policy is designed to protect children. International law requires us to take special steps to safeguard children's privacy. For more information about this federal law and about children's privacy.

If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

Questions About This Policy

If you have any questions about this Privacy Policy, or the content or practices of our website, then please contact us.

Last Updated: October 2007